We accept orders by mail, phone, fax, or online through
Paypal (please be sure to include shipping charges, see below).
For mail orders, please mail your order and payment to:
(please also include a phone number and/or email so that we may contact you for
any questions regarding your order)
PO Box 1154
(208) 939-2141 (mornings
before 9:30am and evenings after 6pm, Mountain) Emails are often the fastest way to contact
(208) 939-2816 fax
Note: Idaho Residents, please
include an additional 6% of your total order for Idaho Sales Tax (Do Not include
shipping cost when calculating sales tax).
Please remember to include shipping charges as noted below.
Credit Card: For US orders only, we accept
Visa/MasterCard/Discover/AMEX by phone and fax. Please remember to include
the following information: Name on Card, Billing Address for Card,
Shipping Address (if different), Email Address, Card Type, Card Number, Expire
Date, phone number, and the 3 digit verification number on the back of
Visa/Discover/MasterCard, or the 4 digit verification number on the front of
AMEX cards. We are sorry, but we cannot accept credit card orders from
outside the US, at this time.
Paypal: For online orders
provides a secure way for both buyer and seller, and permits you to pay directly
and quickly from your major credit card or bank account, with no fees to you.
Please note: in order to submit payment by Paypal you must be a
To submit a secure online payment using Paypal, send your
payment to: email@example.com . In the Paypal message
to seller field (or item/product name field), simply indicate the items you wish to order (you can send
us a separate email as well with order details, if you wish). Please
remember to also add in the additional amount needed for shipping (see the table
below) - the shipping charge must be added into the total, not as a separate
We will respond by email when we receive your payment, and
indicate our expected ship date. Due to the recent increase in spam and
viruses, we have found some spam blockers aggressively cull or block valid
emails. If you do not receive an order confirmation from us within 2
days, please check back with us, it is possible that filtering has omitted our
Checks: For mail orders, please send to the address
listed above. Money orders or bank checks are preferred, but personal
checks are fine (please allow 5 additional business days for personal checks to
clear). All checks must be drawn in US$.
We try to ship next
day, or within 2 business days at the latest.
Packing and shipping
charges are additional for each order. Please see the shipping table below
for the correct amount. We ship via USPS Priority Mail,
for 2-3 day delivery time. Other methods upon special request
(please contact us with your requirements). We promise to expertly pack
your items, and never skimp on packing materials or methods.
Shipments containing Optical Wonder Fluid will be sent surface mail only, single
container per package (due to the alcohol content). Please allow for
extra shipment time (5-7 business days).
US, Canada, and
Mexico Shipping Charge
(Canada and Mexico shipment via USPS Priority Mail International, insured)
Shipping Charges, US
Insured, with Delivery Confirmation
shipment to other countries, please inquire.
* Please Note* Due to postal service
restrictions, Optical Wonder Fluid is only permitted in Domestic US
shipments (no international shipment).
- Our Guarantee
We stand behind what we sell. If you are not satisfied with a product, you may
certainly return the item in new (fully re-sellable) condition within 20 days
for a full refund (less shipping charges or cost for any damage). We ask
call or write (email to:
for approval, prior to returning an item.
Baader products are warranted by the original manufacturer for
2 years, for flawless optical function (not necessarily cosmetic optical
The services, information or data (collectively,
"Information") made available at the Alpine Astronomical, LLC web site are
provided "AS IS," without warranties of any kind.
last updated 07/15/07